Shipping and Returns
When will my order be delivered?
Click "View Your Order" in the shipping confirmation email to get delivery status.
Where does MD Complete ship?
We ship to all 50 states and select US territories.
What is the shipping charge?
Any order of $50 or more qualifies for free shipping. We charge a flat $4.95 shipping fee for any order less than that. We primarily ship via USPS First Class Mail. Larger packages are shipped via USPS Priority Mail or UPS. Please allow 3-10 business days for delivery.
How long does it take my order to process?
Please allow up to 48 hours for your order to process.
How can I track my order?
You will receive an email confirmation with an order number, along with shipping and billing information. You can check the status of your order with the tracking number provided in your confirmation email.
How is sales tax determined?
We collect sales tax whenever we are required to do so by law.
What's the refund policy?
If you’re not completely satisfied, you can return your products for a full refund within 90 days of your purchase.
How do I return products?
IMPORTANT: Please double-check to make sure that you are returning a product purchased from the MD Complete by Dr. Brian Zelickson website.
To begin your return of a MD Complete by Dr. Brian Zelickson product purchased directly from the mdcomplete.com website, click here to download your prepaid return label. Print and fill out the label including the Return Merchandise Authorization (RMA) number which is your MD Complete by Dr. Brian Zelickson website order number. If you cannot locate your order number, contact us.
If your product is received within 90 days of the ship date, your account will be credited for the returned items. Please allow 2-3 weeks to process the return. We are not responsible for lost shipments.