Frequently Asked Questions
An account allows you to earn Healthy Skin Rewards, checkout more quickly and access your order history. You can create an account here.What do I do if I forgot my password?
If you’ve forgotten your password and are unable to log into your account, simply click "Forgot Password" and follow the instructions.How can I sign up for MD Complete’s newsletter?
Enter your email address at the bottom of our home page. By signing up, you will be the first to know about special offers, new products and skincare tips.How are MD Complete products different?
MD Complete is the only line of skincare clinically proven to deliver the same results you would achieve from visiting a dermatologist.Are MD Complete products suited for my skin type?
MD Complete products are specifically designed to be suitable for all skin types—from oily to dry to combination. In fact, these products were originally designed for clients with sensitive skin.
Dr. Brian Zelickson has spent 10 years researching and perfecting MD Complete’s proprietary ingredient delivery system, which macro-encapsulates ingredients in a protective shell. This enables the products to be more easily and comfortably absorbed into the skin. With two product lines that address a broad spectrum of skin concerns, most clients are able to find a product or regimen that is best for their unique skin type.
We offer personal skincare consultations with our Client Service Team to assess your needs and help customize a plan that’s best for your skin. Simply call 1-800-260-2250 9a-6p ET (M-F).Are MD Complete products for men and women?
Yes! These products are designed for all genders and ages.How long does it take to see results?
Noticeable visible improvement may be seen as soon as two weeks. However, the most dramatic results can be seen after twelve weeks of consistent use. Remember, your results only continue to improve over time, so stick with it!Does MD Complete test its products on animals?
MD Complete products are never tested on animals. We are certified cruelty-free and a proud member of PETA’s Beauty Without Bunnies program.Are MD Complete products recyclable?
Yes, all products are completely recyclable including our cartons, inserts, bottles and tubes. And they are PBA-free.How long do MD Complete products last?
These products are designed to last for at least 60 (and up to 90) days with recommended consistent use.Are MD Complete products paraben-free?
Yes, all products are 100% paraben-free.Can pregnant or nursing women use MD Complete products?
We recommend that you discontinue use of all skincare treatments (ours and other products) during pregnancy. This recommendation is made out of an abundance of caution because this is such a critical period and because of the unique changes in your physiology during pregnancy and breast feeding.What if I experience irritation?
If you have any questions, feel free to contact our Client Service Team at 1-800-260-2250 9a-6p ET (M-F).How do I use MD Complete products?
Usage instructions are listed on each individual product’s packaging as well as on every product page.Where can I purchase MD Complete products?
All of our products are sold online through our website, or you may call our Client Service Team at 1-800-260-2250 9a-6p ET (M-F). Additionally, Amazon carries select MD Complete products.How do I leave a product review?
We would love to hear from you. To leave a review, visit the corresponding product page and click “Write a Review.” Also, feel free to reach out to us on social media. And we LOVE to see your before & after photos!
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